TERMS OF SERVICE

Last Updated: September 2026

Terms of Service

Welcome to the SOOK website.

These Terms of Service ("Terms") govern your use of the SOOK website and your purchase of products through our online store.

By using the website or placing an order, you agree to these Terms, subject to any rights you have under mandatory Israeli law.

1. About SOOK

The website is operated by:

Legal Business Name: [LEGAL BUSINESS NAME]
Company / Business Registration No.: [NUMBER]
Address: [FULL ADDRESS, ISRAEL]
Email: [EMAIL]
Phone: [PHONE]

2. Website Use

You agree to use the website lawfully and not to:

• Violate applicable laws
• Attempt unauthorized access
• Interfere with website operation
• Introduce malicious software
• Copy or misuse website content
• Use the website for fraudulent purposes
• Submit inaccurate information intentionally

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices are accurate.

However, minor differences in product appearance, packaging or specifications may occur where permitted by law.

Product availability may change without notice.

4. Prices

Prices displayed on the website will be presented in Israeli New Shekels (NIS), where applicable.

The total price and applicable transaction terms will be displayed before completion of the purchase, in accordance with applicable consumer-protection requirements. Israeli consumer guidance identifies the product price, payment terms, delivery details and other material information as information businesses must disclose in distance transactions.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that SOOK has accepted the order if, for example, there is a material pricing, inventory or technical error.

If an order cannot be fulfilled, SOOK will contact you and provide the applicable remedy.

6. Payment

Payments are processed through the payment methods made available at checkout.

You confirm that you are authorized to use the selected payment method.

7. Shipping

Delivery is subject to our Shipping Policy.

Estimated delivery times may vary depending on product availability, delivery location, holidays, force majeure events and circumstances outside SOOK's reasonable control.

8. Cancellation and Returns

Consumer cancellation and return rights are governed by applicable Israeli law and our Return & Refund Policy.

Nothing in these Terms is intended to reduce mandatory consumer rights.

9. Warranty

Applicable products may be covered by manufacturer's or statutory warranty requirements.

For applicable electrical and electronic products, Israeli warranty rules may provide a one-year warranty subject to the applicable requirements and exceptions.

10. Intellectual Property

All website content, including:

• SOOK trademarks
• Logos
• Product photographs
• Graphics
• Text
• Website design
• Videos
• Icons
• Software
• Other materials

is owned by or licensed to SOOK unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit website content without prior written permission.

11. Third-Party Services

The website may contain integrations or links to third-party services.

SOOK is not responsible for the content, availability or privacy practices of third-party websites or services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SOOK shall not be responsible for indirect or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under Israeli law.

13. Product Installation and Safety

Certain SOOK products may require professional installation.

Customers must follow the manufacturer's installation, operating and safety instructions.

Where professional installation is required or recommended, SOOK may recommend that installation be performed by a qualified professional.

14. Privacy

Your use of the website is also subject to our Privacy Policy.

15. Changes

SOOK may update these Terms from time to time.

The updated Terms will be published on this page.

16. Governing Law

These Terms shall be governed by the laws of the State of Israel, subject to mandatory consumer protections and any jurisdictional rights that cannot legally be excluded.